Postfach 51 01 30
01314 Dresden
Germany
Authorized representatives: Johannes Hänselmann, Eric Noack E-Mail: post@tonwirbel.de General Terms and Conditions (T&Cs): www.tonwirbel.de/impressum VAT identification number in accordance with § 27a of the UStG (German Value Added Tax Act): DE328727348 Company Headquarter: Dresden
Out-of-court dispute resolution
The EU Commission has created an online platform for dispute resolution (“ODR platform”) available at: https://ec.europa.eu/consumers/odr
If the customer is a consumer living in the European Union, this platform can be used to resolve disputes regarding contractual obligations from online contracts out of court.
We are obligated to inform you of the existence of this ODR platform and in this context also of our email address hilfe@tonwirbel.de.
We endeavour to solve any differences of opinion concerning contracts concluded with our customers amicably via our customer services. Furthermore, we are not obliged to participate in a dispute settlement proceeding in front of a consumer arbitration board, nor are we prepared to do so on principle.
Notes on data protection
We hereby guarantee that your data will be treated confidentially. You can find more information about data protection in our privacy policy.
Notes on trademarks
Trademarks are property of the respective brand owners and are generally not identified as such on this website. The absence of an appropriate indication does not imply that the name in question is a free name as defined by trademark and labelling legislation.
At flashclub sound design, accessible from www.flashclub-sounddesign.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by flashclub sound design and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in flashclub sound design. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
How we use your information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our webste
Improve, personalize, and expand our webste
Understand and analyze how you use our webste
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes
Send you emails
Find and prevent fraud
Log Files
flashclub sound design follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
We don't use "cookies".
For more general information on cookies, please read "What Are Cookies".
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
flashclub sound design does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.