The general terms and conditions (AGB) of Tonwirbel GbR apply.
Dispute settlement
The EU Commission provides a user-friendly platform for the online settlement of consumer disputes arising from the online sale of goods or the online provision of services (OS platform). The OS platform can be reached at the following link: https://ec.europa.eu/consumers/odr
We are not obliged to participate in a dispute settlement procedure before a consumer arbitration board and are generally not willing to do so.